On a number of occasions Linda and I have worked together during business crises requiring long hours spanning nights and weekends. Her commitment to seeing those challenges through—delivering clear, on-point copy as fast as needed in rapidly-changing situations—is truly remarkable. And her ability to stay even-keeled and keep her sense of humor during those times has helped me get through them as well. On top of that, she consistently produces fun, insightful, on-brand copy. She always asks the right questions of marketers, merchants, and technology staff to best help them tell their stories to our customers. Linda has a genuine knack for clarifying the complex, and a gift for concision that somehow always leaves room for wit. She is a great teammate.