Ben S., Customer Service

Linda and I worked closely together during our time at Freshly. In my capacity as Senior Manager of Customer Experience, it was a normal occurrence for us to collaborate on crafting custom messaging to be sent out to customers. Linda was truly more than a “normal” copywriter. With Linda, we never just submitted talking points with the expectation that she would turn those into more well written paragraphs; rather, Linda would always dive in 100% and learn the issue in depth so that she knew the subject matter inside and out. This sort of drive and passion from a copywriter is invaluable to crafting high-quality customer facing messaging. Linda is a pro!