Project Type: CPP
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Accounts center flows
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I worked across teams and functions to develop a new experience in Meta’s Accounts Center to help users manage their contact points on Meta’s family of apps. This required deep product knowledge, an understanding of backend complications, and the ability to clearly explain to our legal and privacy partners any functional complications and how they…
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Survey design system
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As a central product team, we were tasked with templatizing surveys across Facebook and Instagram to help streamline the Meta-wide backend process of building surveys as well as clarifying the actual user experience across survey types. Project overview Survey types Figma decision chart and assets Survey system documentation
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New device experience
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I worked with my engineering team to launch and scale a “New Device Experience (NDX)” across Facebook and, later, Instagram. The flow was served up when a user switched devices, and we used it as a way to increase acquisition of contact points and contact uploading, help the user keep their info up to date,…
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Disclosure portal
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The disclosure portal framework was an effort I initiated with my engineering lead to help manage our team’s disclosures when acquiring user data, an internal tool I hoped we could prove out and scale through integration with our CMS. When I joined the team, there was a need for project management and documentation, and the…
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Number & email acquisition
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I owned the content design for user experiences around contact points (outside of those used only for security purposes), and optimizing acquisition and management flows across the family of apps. These experiences were closely tied to increased revenue, legal and privacy regulation, user account access across Meta, and innovation around device and profile signals, all…
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