Cicely H., Content Designer

In my time working with Linda, I watched her drive content design excellence in ways that we’re still feeling the impact of long after her work is complete. She took on difficult projects with lots of process ambiguity, regulatory oversight, and complex partnerships. She fiercely advocated for user needs and data-backed decision-making, while also meeting broader growth goals. She built relationships with cross-functional partners to gain understanding, assess risk, and create alignment within our product space. She worked strategically to create processes, frameworks, and tools that would elevate not just content, but the overall design practice, which also resulted in tons of wins for the team, for the org, and for the company overall. Having somewhat backfilled her role, I can truly say that we wouldn’t be able to do the work we do (at least as efficiently and effectively as we do it) without the foundation she laid on this team. She’s also just an amazing teammate and human. I can honestly say I looked forward to meetings Linda would be in. Her transparency, her humor, and her willingness to share knowledge and ask tough questions made her such a gift. Our design org was made better because she was in it, and if you’re lucky enough to work with her, you’ll say the same.